Cybersecurity Services for CBTS
CBTS is a North American IT services and solutions provider serving more than 3,000 mid-market and enterprise clients across the United States and Canada, and ranked No. 49 on CRN's 2026 Solution Provider 500.
CWS is not affiliated with CBTS. This page describes cybersecurity delivery services CWS offers to channel partners.
CBTS at a glance
- Founded
- 1994
- People
- about 2,200 employees, plus roughly 2,000 contractors on active engagements drawn from a global network of more than 40,000 (as stated at the time of the 2024 TowerBrook transaction)
- Operates in
- Cincinnati, Ohio (global headquarters, 25 Merchant St.), Toronto, Ontario (OnX Canada division, 20 Toronto St.), United States, Canada, India
- Verticals
- financial services, government, healthcare, higher education, manufacturing, retail
- Vendor tiers
- Palo Alto Networks Advanced Specializations across Network Security, Cloud Security and Security Operations
- Recognition
- No. 49 on CRN's 2026 Solution Provider 500, No. 43 on CRN's 2024 Solution Provider 500, CBTS US President Justin Rice named to CRN's 2026 Next-Gen Solution Provider Leaders list
- Ownership
- TowerBrook Capital Partners agreed in February 2024 to buy CBTS from altafiber and completed the acquisition in December 2024, separating the IT services business from the fiber network operator. altafiber itself had been taken private by Macquarie Asset Management in 2021. Kristin Russell was named CBTS chief executive in May 2025. Parent company Cincinnati Bell completed a $201 million acquisition of OnX Enterprise Solutions on 1 October 2017 and folded it into CBTS, where the Canadian business still trades as OnX Canada
Compiled from public sources: https://www.cbts.com/who-we-are/about-us, https://www.cbts.com/locations/, https://www.cbts.com, https://www.businesswire.com/news/home/20240206363410/en/TowerBrook-Capital-Partners-to-acquire-IT-Services-Provider-CBTS-from-altafiber, https://www.cbts.com/newsroom/cbts-announces-completion-of-acquisition-by-towerbrook-capital-partners-and-appointment-of-new-board-of-directors, https://www.altafiber.com/about-us/news/cincinnati-bell-inc-completes-acquisition-of-onx-enterprise-solutions,-creates-hybrid-it-solutions, https://www.crn.com/news/channel-news/2024/cbts-ceo-on-towerbrook-acquisition-it-s-an-opportunity-to-build-something.
The Challenge for Enterprise Resellers
CBTS spent its first three decades inside a phone company. Founded in 1994 as the technology arm of Cincinnati Bell, it ended up a services business sitting inside a fiber network operator, and in December 2024 TowerBrook Capital Partners completed its purchase from altafiber. The Canadian half had arrived earlier, when Cincinnati Bell bought OnX Enterprise Solutions for $201 million in 2017, adding Toronto offices and a division that still trades as OnX Canada
Independence came with a mandate to grow. CBTS serves clients across the United States, Canada and India with roughly 2,200 employees and around 2,000 contractors on active engagements, pulled from a global network of more than 40,000. That last figure is the interesting one. A firm that already borrows a large share of its delivery capacity has solved sourcing and inherited a harder problem, which is making borrowed engineers produce work a client cannot tell apart from CBTS work. Add a Palo Alto Networks practice carrying Advanced Specializations in Network Security, Cloud Security and Security Operations, and the bar a contractor has to clear rises again. Toronto lifts it once more, because Canadian buyers ask questions about residency and language that a Cincinnati bench does not answer by default
CWS was built for that gap. Our engineers work under the CBTS badge, on CBTS paper, to one delivery standard that does not change between Cincinnati and Toronto, in English and in French where a Canadian client requires it. Scoping, quoting and project tracking run in Corova, so the account team can see the state of an engagement without waiting for a status call
Relevant CWS Services for CBTS
Based on CBTS's specializations, the following CWS service lines align with their cybersecurity practice.
Why This Matters for CBTS
The contractor network already proves CBTS will rent capacity when the work demands it. Whether that capacity shows up with a standard attached, or has to be supervised into one, is the open question. CWS sells the standard, not the headcount
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