Cybersecurity Services for Exchange Technology Services
Exchange Technology Services is a Manitoba managed service provider that runs its own on-premises security operations centre in Winnipeg staffed entirely by Manitoba residents, with further coverage from Calgary and Thunder Bay.
CWS is not affiliated with Exchange Technology Services. This page describes cybersecurity delivery services CWS offers to channel partners.
Exchange Technology Services at a glance
- Operates in
- Winnipeg, Manitoba (head office and security operations centre on Wilson Place), Calgary, Alberta, Thunder Bay, Ontario
- Verticals
- healthcare, legal, finance, manufacturing
- Vendor tiers
- Cisco Premier Partner, Dell Technologies Gold Partner
- Attestations
- SOC 2 Type 2, ISO 27001
- Ownership
- ETS describes itself as part of the Exchange Income Corporation family. Exchange Income Corporation is a Winnipeg headquartered company listed on the Toronto Stock Exchange under EIF, operating in aerospace and aviation and in manufacturing. ETS is not among the subsidiaries named on Exchange Income Corporation's own site
Compiled from public sources: https://exchangetech.ca/, https://exchangetech.ca/why-us, https://exchangetech.ca/soc, https://www.exchangeincomecorp.ca/subsidiaries.
The Challenge for Mid-Market Resellers
ETS runs a security operations centre inside its own building in Winnipeg, staffed by analysts who live in Manitoba, and states that no other IT provider in the province operates a genuine on-premises SOC. Log data, security telemetry and incident records stay in Canadian data centres. Field service reaches further than the monitoring does. The company describes itself as part of the Exchange Income Corporation family and uses established aviation networks to put technicians into remote and fly-in communities across Canada
Two promises are hard to hold together. One is that everything stays local, with Manitoba residents watching Manitoba systems around the clock. The other is that a technician can land in a fly-in community anywhere in the country. Local hiring makes the first promise credible and caps the second, because a team recruited in Winnipeg is a fixed number of people. Cisco Premier and Dell Technologies Gold partnerships pull in infrastructure work across healthcare, legal, finance and manufacturing that competes for the same hours, and the SOC 2 Type 2 attestation and ISO 27001 certification mean every hand on a client system has to work inside the same controls
That is a capacity problem rather than a competence problem, and it is the one CWS answers. Engineers are provided under the ETS name and held to a single delivery standard across Canada and the United States, in French where Quebec or federal clients require it, which leaves the Winnipeg SOC free to stay Winnipeg's. Corova runs scoping, quoting and project tracking, so a project staffed from outside Manitoba reports exactly like one run from Wilson Place
Relevant CWS Services for Exchange Technology Services
Based on Exchange Technology Services's specializations, the following CWS service lines align with their cybersecurity practice.
Why This Matters for Exchange Technology Services
A local SOC is the whole pitch, so it should never be the thing that runs out of hours. Project overflow is what CWS absorbs. The analysts stay on the screens and the extra engineering arrives already carrying the ETS name
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