Cybersecurity Services for Netrix Global

Netrix has been in business since 1989 and bought Ricoh USA's IT services arm in 2025, which is a notable direction of travel: a mid-sized integrator absorbing the technology services business of a large multinational rather than the other way round.

Acquiring a corporate division is different from acquiring a company. The clients came to Ricoh because of a relationship with Ricoh, often alongside print and document services, and they did not choose Netrix. Their expectations were set by a global brand's procurement and support processes. Meanwhile the acquired staff spent their careers inside a large organisation's way of working. Retaining that client base means proving quickly that a smaller company can meet the same standard, and security posture is one of the first things a transferred client's procurement team re-examines.

CWS delivers assessment and managed security across the combined base to one standard, under the Netrix brand. It answers the question a transferred client asks first, which is whether anything got worse when the name on the contract changed.