Cybersecurity Services for Novacoast

Novacoast has been in security since 1996 and runs delivery out of the US, the UK and Guatemala. The Guatemala operation is the notable part: nearshore delivery in a US-adjacent time zone, which is a deliberate answer to a cost and coverage problem most competitors solve either badly or expensively.

It solves the hours problem well and leaves the depth problem open. Nearshore capacity is excellent for the work that scales with volume, which is monitoring, triage and first-line response. It is a much harder place to build the specialist end: a healthcare client's compliance programme, a bank's examination readiness, a federal customer's authorisation package. Those need people who have done that specific work in that specific regulatory context, and there are not many of them anywhere.

CWS supplies the specialist layer on top of capacity Novacoast already has. Consultants for the regulated engagements, sitting alongside Novacoast's own operation rather than duplicating it, under Novacoast's brand. The nearshore model keeps doing what it is good at, and the engagements that need depth stop being the ones that get declined.