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Mid-Market VAR

Cybersecurity Services for Open Systems

Global managed security services provider delivering MDR+ with integrated network detection and response for mid-market and enterprise organizations across North America.

Open Systems logo
TypeMid-Market VAR
HQZurich, Switzerland (US operations: Redwood City, California)
FocusMDR+, network detection, managed firewall, SD-WAN security, cloud security
SizeMid-Market
Visit Open Systems

CWS is not affiliated with Open Systems. This page describes cybersecurity delivery services CWS offers to channel partners.

Company Profile

Open Systems at a glance

Founded
1990
Operates in
Zurich, Switzerland (headquarters and operations centre), Bern, Switzerland, Dusseldorf, Germany, San Francisco, California, customers in more than 180 countries
Verticals
manufacturing, banking, ngos and international organisations, public sector
Vendor tiers
Microsoft Gold Partner
Recognition
Microsoft Security MSSP Partner of the Year 2022, member of the Microsoft Intelligent Security Association
Ownership
EQT Mid Market Europe acquired a majority stake from the founding shareholders in 2017. EQT and its co shareholders then sold the company to Swiss Post, with closing on 21 October 2024. Open Systems continues to operate as a standalone entity

Compiled from public sources: https://www.open-systems.com/blog/press-release/from-switzerland-to-the-world-open-systems-marks-35-years-of-secure-connectivity/, https://www.open-systems.com/blog/press-release/swiss-post-acquires-open-systems-accelerating-innovation-in-managed-sase-services/, https://www.open-systems.com/blog/press-release/open-systems-acquires-tiberium/, https://eqtgroup.com/news/eqt-to-sell-open-systems-a-swiss-leader-in-network-and-cyber-security-solutions-to-swiss-post-2024-09-18, https://eqtgroup.com/about/current-portfolio/open-systems, https://news.cision.com/eqt/r/eqt-mid-market-europe-invests-in-open-systems-ag,c2284920, https://site.post.ch/en/about-us/media-unit/press-releases/swiss-post-boosts-its-expertise-in-cybersecurity.

Industry Context

The Challenge for Mid-Market Resellers

Open Systems was founded in Basel on 25 October 1990, before the word cybersecurity existed, and its early work was with Swiss banks. EQT took a majority stake in 2017 and sold the company to Swiss Post in a deal that closed on 21 October 2024. It still operates as a standalone entity from Zurich, serving customers in more than 180 countries. Along the way it won Microsoft Security MSSP Partner of the Year for 2022 and bought Tiberium, a London automation specialist, in November of that year

State ownership reads differently on each side of the Atlantic. Swiss Post is federally owned, which makes Open Systems a comfortable answer for European public sector buyers and a longer conversation for a North American enterprise deciding where its network telemetry will live. The American presence is a San Francisco office set against operations centres in Zurich and Bern. Distance is manageable for a portal and a support line, rather less so for a firewall cutover. Managed SASE is bought once and then operated forever, and the operating half needs people who can stand on a customer site in the United States or Quebec within the week

CWS is that North American presence, hired rather than built. Engineers and consultants work under the partner's own brand to a single delivery standard across the United States and Canada, in French where Quebec or Canadian federal work requires it. Corova handles scoping and quoting, then keeps the project record current for both sides, which matters when the delivery team and the account team sit in different time zones. Open Systems keeps the customer and the renewal

How CWS Helps

Relevant CWS Services for Open Systems

Based on Open Systems's specializations, the following CWS service lines align with their cybersecurity practice.

Managed ServicesSIEM and Security VisibilityCloud Security
Positioned at the Point of Decision

Why This Matters for Open Systems

Thirty five years of running other people's networks is a rare asset and it does not travel on its own. Open Systems needs local hands in North America well before it needs another office there. Ours turn up already wearing its logo

For Open Systems Employees

Does this page belong to you?

If you work at Open Systems and want to explore what CWS can do for your cybersecurity services practice, claim this page. We will set up a dedicated partner profile, custom pricing, and a direct line to our delivery team.

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