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Mid-Market VAR

Cybersecurity Services for SysGen Solutions Group

Established in Calgary in 1995, SysGen Solutions Group provides managed IT, security and cloud services to small and mid-sized businesses from offices in Calgary, Edmonton, Red Deer, Vernon and Kelowna.

SysGen Solutions Group logo
TypeMid-Market VAR
HQCalgary, Alberta
Focusmanaged it services, managed security, cloud services, it consulting, infrastructure, collaboration, procurement, dedicated it support model
SizeMid-Market
Visit SysGen Solutions Group

CWS is not affiliated with SysGen Solutions Group. This page describes cybersecurity delivery services CWS offers to channel partners.

Company Profile

SysGen Solutions Group at a glance

Founded
1995
Operates in
Calgary, Alberta (head office), Edmonton, Alberta, Red Deer, Alberta, Vernon, British Columbia, Kelowna, British Columbia
Verticals
nonprofit, small and mid-sized business
Vendor tiers
Sophos Platinum Partner, Microsoft Solutions Partner for Modern Work
Recognition
Alberta's Top 70 Employers, 2017, 2018 and 2022, Canada's Top Small and Medium Employers, 2018, 2019, 2021 and 2022, Channel Futures MSP 501, 2026, Cloudtango MSP Select, 2025

Compiled from public sources: https://sysgen.ca/, https://sysgen.ca/about-sysgen/, https://sysgen.ca/locations/, https://sysgen.ca/careers/, https://sysgen.ca/blogs-and-news/.

Industry Context

The Challenge for Mid-Market Resellers

SysGen has trademarked the way it staffs accounts. Every client is paired with a named primary and a named secondary IT expert, and the firm has built an employer brand around keeping those people, taking Alberta's Top 70 Employers in 2017, 2018 and 2022 and Canada's Top Small and Medium Employers in 2018, 2019, 2021 and 2022. From its Calgary base it now runs offices in Edmonton and Red Deer, and across the provincial line in Vernon and Kelowna. Channel Futures listed the firm on the MSP 501 in 2026

A named pair is a promise about specific people, and it prices differently from pooled coverage. Every new client needs two engineers who already understand the account, so growth is gated by hiring rather than by demand. Specialist work strains the model further. A Sophos Platinum partnership and a Microsoft Solutions Partner designation for Modern Work open doors to security and cloud engagements that a primary and secondary pair cannot reasonably cover between them, and the Okanagan offices sit far enough from Calgary that borrowing a specialist for a week becomes a travel decision rather than a scheduling one

CWS exists for exactly that gap. Engagements are staffed under the partner's own brand and delivered to one standard whether the client sits in Kelowna or Calgary, with coverage across the United States and Canada and French delivery where Quebec or federal work calls for it. Scoping, quoting and project tracking run through Corova, so the named pair keeps the relationship while the specialist hours come from somewhere else

How CWS Helps

Relevant CWS Services for SysGen Solutions Group

Based on SysGen Solutions Group's specializations, the following CWS service lines align with their cybersecurity practice.

Managed ServicesCloud Security
Positioned at the Point of Decision

Why This Matters for SysGen Solutions Group

The named pair of experts is why clients stay and also a ceiling on what SysGen can accept. Specialists who arrive as SysGen protect that promise rather than break it. The alternative is turning down the security half of an account you already own

For SysGen Solutions Group Employees

Does this page belong to you?

If you work at SysGen Solutions Group and want to explore what CWS can do for your cybersecurity services practice, claim this page. We will set up a dedicated partner profile, custom pricing, and a direct line to our delivery team.

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